Cova Status Updates

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Login and Authentication Operational
90 days ago
99.89 % uptime
Today
Integrated Payment Services Operational
90 days ago
100.0 % uptime
Today
Customers Operational
90 days ago
100.0 % uptime
Today
Catalogs and Pricing Operational
90 days ago
100.0 % uptime
Today
Availability Operational
90 days ago
100.0 % uptime
Today
Hub Operational
90 days ago
100.0 % uptime
Today
Traceability Operational
90 days ago
99.98 % uptime
Today
Sales and Orders Operational
90 days ago
100.0 % uptime
Today
Reporting and Cash Management Operational
90 days ago
100.0 % uptime
Today
Cova E-Commerce Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 20, 2026

No incidents reported today.

Aug 19, 2026

Cova Service Disruption - August 19 2026 - Customer Issue
Resolved - Our teams have confirmed the latency in the Customer service has fully resolved and errors have ceased. Thank you for your patience.
Aug 19, 19:20 MDT
Update - We are continuing to monitor as services normalize and will provide additional updates until fully resolved.
Aug 19, 18:31 MDT
Update - We are continuing to see general improvements to requests related to Customers in Cova, but as we still see some events in the backlog for services to catch up, we are continuing to monitor until we are confident this is fully resolved.
Aug 19, 17:29 MDT
Update - We are still seeing some intermittent issues related to the Cova Customers service, and continue to monitor until we are confident this has been resolved. Thank you for your patience.
Aug 19, 16:37 MDT
Update - We are seeing Customer events returning to normal service levels but will continue to monitor to ensure that this issue is fully resolved. Thank you for your continued patience.
Aug 19, 15:48 MDT
Monitoring - We are seeing the Customer service is continuing to process the backlog of events. We are seeing the service continue towards a resolution but we cannot currently provide an estimate on when services will be fully returned to normal responsiveness.
Aug 19, 15:24 MDT
Identified - We have identified and issue with the service that handles Customers in Cova. Affected users might have difficulty creating or searching for Customers in the Cova hub or the Cova app, or search results might be returned slower than normal. We aware of this issue and are currently working towards a resolution. We do not have an ETA on a solution at the moment but will provide updates as they become available.
Aug 19, 14:32 MDT

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Cova Service Disruption - Newly Created Product and Inventory Update Delays
Resolved - Catalog with newly created products has been resolved, thank you for your continued patience.
Aug 6, 20:46 MDT
Update - Catalog with newly created products has been resolved. We will keep monitoring for stability. Thank you for your continued patience.
Aug 6, 20:43 MDT
Update - We are still monitoring the recovery of the issue with newly created products not appearing right away. We are seeing services process events in the queue but as we have not yet seen a full recovery, we are continuing to monitor. We will provide an update when we are confident this has been resolved. Thank you for your patience.
Aug 6, 19:54 MDT
Update - We are still monitoring the recovery of the issue with newly created products not appearing right away. We are seeing services process events in the queue but as we have not yet seen a full recovery, we are continuing to monitor. We will provide an update when we are confident this has been resolved. Thank you for your patience.
Aug 6, 18:51 MDT
Monitoring - We have identified the Cova service that is causing newly created products to not immediately show up in the product list. We are currently monitoring the issue and waiting for services to return to normal levels. We will continue to provide updates until the issue is resolved. Thank you for your patience.
Aug 6, 17:39 MDT
Update - We have seen that inventory from Purchase Orders and completed sales are updating inventory in the Cova hub as expected again. No information from sales or Purchase Orders was lost during this time, only delayed in processing. We are continuing to see that newly created products are not yet showing up in the Cova Catalog. We are continuing to investigate the issue and will provide updates as they become available. Thank you for your continued patience as we investigate.
Aug 6, 16:47 MDT
Identified - We are currently experiencing an issue where newly created products may not appear in the Cova Catalog immediately. In addition, sales processed through Cova and newly received inventory may not update product quantities right away.
Our team has identified the affected services and is actively investigating the cause. We appreciate your patience and will provide updates as more information becomes available.
Aug 6, 16:04 MDT
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