Intermittent Connectivity and Slowness in HUB

Incident Report for Cova Status Updates

Resolved

Our teams have confirmed services have returned to business as usual. Thank you for your patience while we corrected this issue.

Posted Oct 02, 2023 - 08:33 MDT

Monitoring

Action has been taken to correct the slowness and services are returning to normal. We will monitor and call the all clear momentarily.

Posted Oct 02, 2023 - 08:21 MDT

Identified

We are currently seeing slowness in HUB when trying to users, classic reporting and catalogs. Our teams have identified the issue and are working towards resolution

Posted Oct 02, 2023 - 08:20 MDT

This incident affected: Customers, Catalogs and Pricing, and Reporting and Cash Management.