Cova Status Updates
All Systems Operational
Login and Authentication Operational
90 days ago
100.0 % uptime
Today
Integrated Payment Services
Operational
90 days ago
100.0 % uptime
Today
Customers
Operational
90 days ago
99.9 % uptime
Today
Catalogs and Pricing
Operational
90 days ago
99.99 % uptime
Today
Availability
Operational
90 days ago
100.0 % uptime
Today
Hub
Operational
90 days ago
99.98 % uptime
Today
Traceability
Operational
90 days ago
100.0 % uptime
Today
Sales and Orders
Operational
90 days ago
99.98 % uptime
Today
Reporting and Cash Management
Operational
90 days ago
99.96 % uptime
Today
Cova E-Commerce
Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 22, 2023

No incidents reported today.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Resolved - Our vendor has corrected the issue and Advanced Reporting is once again available. Thank you.
Sep 20, 18:13 MDT
Identified - Due to an issue with a third party vendor, Cova's Advanced Reporting dashboard solution is not available. We have opened a priority ticket with the vendor, and are working toward resolution with no ETR at this time. Legacy reports, cash management and reports recently migrated to new HUB are unaffected. We will provide updates as we have more details from our vendor.
Sep 20, 16:29 MDT
Resolved - Our teams have confirmed the backlog of pricing changes have fully processed and the pricing service has been fully restored. Thank you for your patience as we worked to resolve this issue.
Sep 20, 12:59 MDT
Update - Services have been restored, however, we are continuing to process a backlog of pricing changes. We expect services to be business as usual within the next 30-45 minutes and will update when this incident is fully resolved.
Sep 20, 12:33 MDT
Update - We are continuing to monitor this issue as pricing updates on the POS continue to be intermittent.
Sep 20, 11:45 MDT
Monitoring - Our teams are seeing better throughput and believe we have recovered. We will continue to monitor before calling an all clear.
Sep 20, 10:46 MDT
Update - We are continuing to add resources to consume the backlog and will provide updates.
Sep 20, 10:17 MDT
Update - We are continuing to work on a fix for this issue.
Sep 20, 09:55 MDT
Identified - Our teams have identified an issue with pricing changes made in HUB reflecting on the POS. We are actively working on a fix and increasing resources to clear any backlog. We will continue to provide updates as we work towards a resolution.
Sep 20, 09:55 MDT
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

No incidents reported.