Resolved -
We are in direct communication with clients affected by the payout delay today and so this general status page update will be closed now. Please contact covapaysupport@covasoftware.com if you are affected by this issue and have not yet been in contact with Cova for updates.
Jun 16, 16:57 MDT
Update -
We continue to look into this issue regarding some Cova Pay Canada payments being delayed. Thank you for your continued patience.
Jun 16, 14:53 MDT
Identified -
We have become aware of an issue affecting Cova Pay Canada whereby affected users may see a delay in their scheduled payouts. The Cova Pay team is currently working to resolve the issue for affected clients but cannot currently provide an ETA on a resolution.
Integrated payments can still be completely in-store as normal, and users of Cova Pay in the US are not affected by this. Thank you for your patience as we work towards a resolution.
Jun 16, 12:47 MDT