Performance and logins remain stable for all users, and this issue has now been resolved. Our team is keeping a close watch and we appreciate your patience while we worked to get systems fully operational again as quickly as possible.
Posted Oct 31, 2026 - 16:27 MDT
Update
We are continuing to monitor Cova services as recovery progresses. Performance and logins remain stable for most users, and our team is keeping a close watch to make sure that continues. This incident will stay open during the monitoring period, and we will post a final update once it is fully resolved.
Posted Oct 31, 2026 - 15:42 MDT
Monitoring
Performance and logins are sporadically recovering. For periods of time we are seeing users able to log into the system while others continue to have issues. Our internal team is continuing to work to arrive at a full resolution, ensuring all services remain stable. We will post additional and a final update once the incident is completely resolved
Posted Oct 31, 2026 - 14:31 MDT
Update
We have finished failing over Cova services to our backup infrastructure. However, traffic is not yet reaching the new endpoints as expected, so some users may still have slow response times or trouble signing in. Our team is working to route traffic correctly and restore full service. We will provide another update as soon as possible.
Posted Oct 31, 2026 - 14:21 MDT
Update
We are continuing our work to restore full performance and login access across Cova services. Our team remains fully engaged and is making progress toward a resolution. Some users may still have slow response times or trouble signing in. We’ll share more details as soon as they’re available, and we appreciate your continued patience.
Posted Oct 31, 2026 - 14:00 MDT
Update
Our team is still working to resolve the latency and login issues affecting Cova services. The failover work is ongoing, and some users may still have slow response times or trouble signing in. We will provide another update as soon as we have more information. Thank you for your patience.
Posted Oct 31, 2026 - 13:44 MDT
Identified
We are continuing to work on the latency and login issues affecting Cova services. To restore normal performance, our team is failing services over to backup infrastructure. Some users may still have slow response times or trouble signing in during this process. We will provide another update shortly.
Posted Oct 31, 2026 - 13:11 MDT
Investigating
We are currently investigating reports of slower than normal performance across Cova services, and some users may be having trouble logging in. Our team is working to identify the cause and restore normal service as quickly as possible. We will provide another update within 30 minutes. We apologize for the inconvenience.