Slowness in Catalogs

Incident Report for Cova Status Updates

Resolved

Our monitoring has confirmed that the catalog service has returned to business as usual. Thank you for your patience while we worked to resolve this disruption.
Posted Apr 05, 2025 - 12:59 MDT

Monitoring

We are continuing to see improved performance and we will continue to monitor the service as we return to business as usual.
Posted Apr 05, 2025 - 12:51 MDT

Update

We are continuing to see intermittent errors in catalog after failing over data centers and are taking additional action to mitigate the derogated performance.
Posted Apr 05, 2025 - 12:35 MDT

Identified

We have moved the impacted service to a new data center and are monitoring performance. We will continue to provide additional updates as services return to normal.
Posted Apr 05, 2025 - 12:30 MDT

Investigating

We are currently investigating an issue with our catalog service, which is causing slowness in navigation and product creation. Our teams are investigating and will continue to provide updates as we have more details.
Posted Apr 05, 2025 - 12:25 MDT
This incident affected: Catalogs and Pricing.